Privacy Policy

1. Introduction

Omnex Financial ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, password (hashed), and profile details you provide during registration
• Identity Verification (KYC): Government-issued ID, proof of address, and other documents required for compliance
• Financial Information: Transaction history, investment records, and wallet addresses
• Device & Usage Data: IP address, browser type, operating system, and pages visited
• Communications: Messages you send to our support team

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services
• Process transactions and maintain accurate financial records
• Verify your identity and comply with KYC/AML regulations
• Send transaction confirmations, security alerts, and support responses
• Detect and prevent fraud, abuse, and unauthorized account access
• Comply with applicable laws and regulatory requirements

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., cloud hosting, email delivery) under strict confidentiality agreements
• Regulatory Authorities: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit, hashed passwords, two-factor authentication options, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Financial records may be retained for up to 7 years to comply with legal and regulatory obligations. You may request deletion of your account data subject to these retention requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal obligations)
• Object to or restrict certain processing activities
• Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at support@omnexfinancial.com

8. Cookies

We use session cookies and similar technologies to maintain your login state and improve platform performance. We do not use third-party advertising cookies. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of the Service after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@omnexfinancial.com